Why Online Shopping Is A Nightmare For Retailers

Every major retailer is investing heavily in e-commerce and many are closing physical stores as more and more consumers shop online.

It might sound like a money-saving move to shift more business online.

But due to shipping and packaging costs, as well as higher rates of returns, some retailers end up losing money online - xosts can run as high as 25% of sales for retailers that outsource their e-commerce operations.

Source: Why Online Shopping Is A Nightmare For Retailers | Business Insider India

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