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Sunday, January 19, 2014

7 Customer Retention Strategies for eCommerce Sites

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7 Customer Retention Strategies for eCommerce Sites | Intelliretail.com
One of the most valuable customer transformations businesses hope to influence is the transition from first-time shoppers to long-term customers. However, customer retention is not an autonomous system with clear-cut, one-off solutions.

Fortunately, there are many strategies that collectively increase the chance of developing long-term customers. The value of improving customer retention is versatile, especially for eCommerce sites. Even if a customer does not become long-term, they may still spend more time-on-site resulting in a conversion or goal.

Here are 7 customer retention strategies geared towards eCommerce sites.

Source: 7 Customer Retention Strategies for eCommerce Sites - Comm100 Blog - www.Comm100.com


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