The secret of Costco’s success revealed!

Recently, there’s been a round of news stories focusing on various problems with the nation’s largest retailer, and one of its worst employers, Walmart. These problems range from national and international labor issues, to poor customer service, low-quality produce, empty shelves, and declining sales.

At the same time, Costco, the nation’s second largest retailer which famously pays its workers good wages and benefits, has been getting some of the best press in its 30-year history. Unlike much of the rest of the retail sector, Costco keeps posting strong sales — according to the most recent quarterly report, sales are up 8% and earnings are up 19% compared to this quarter last year. Costco has also won praise as a socially responsible investment.

Source: The secret of Costco’s success revealed! (hint: no MBAs need apply) | Political Animal | The Washington Monthly

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